|
|
Terms of Service
Content:
All services may be used for lawful purposes only. Transmission,
storage, or presentation of any information, data or material in
violation of any United States Federal, State or City law is
prohibited. This includes, but is not limited to: copyrighted
material, material we judge to be threatening or obscene, or
material protected by trade secret and other statutes. The
subscriber agrees to indemnify and hold us harmless from any claims
resulting from the use of the service which damages the subscriber
or any other party.
Note: Pornography and sex-related merchandising are prohibited on
all servers. This includes sites that may infer sexual content, or
link to adult content elsewhere. This is also true for sites that
promote any illegal activity or content that may be damaging to our
servers or any other server on the Internet. Links to such materials
are also prohibited.
Any site selling or promoting Bulk Email services is not allowed.
Examples of non-acceptable content or links:
Pirated software
FFA Links Pages
Hackers programs or archives
Warez Sites
Irc Bots
Mp3
Subhosting - any domain housing additional users without first
clearing it with us.
Distribution points
Any site whose primary purpose is file distribution
Shareware, sound, video, image and multimedia archives
We will be the sole arbiter as to what constitutes a violation of
this provision.
Traffic Guidelines:
Each plan is designed with an ample amount of bandwidth. On average
a site with 3000 MB of bandwidth allowance has over 100 MB a day of
transfers. That works out to over 100,000 page views a day if you
are running a normal web site without any files for downloading. We
provide double that. Any site going over the allowed amount of data
transfer will be charged an additional $1.75 per gigabyte.
Backups:
Sockethosting.com backs up data on our servers , however, it is
ultimately your responsibility to maintain a backup of your files on
your own computer or media. Sockethosting.com is not responsible for
data loss resulting from any type hardware or software failure. Our
systems are designed with a backup feature installed to make backing
up your site easier for you to accomplish, please backup your files
often. Note that the backup system incorporate into our control
panel software does NOT backup MySQL databases. You must do this
manually in the phpadmin (MySQL administration tool) section of your
control panel.
High Resource Policy:
Any site that is deemed as impairing the performance of our servers
either by high disk utilization, high bandwidth usage, or high CPU
usage will be entered into our "High Resource Customer" program.
High Resource sites are sites that use an excessive amount of system
resources such as bandwidth, Storage or CPU utilization. It is at
Sockethosting.com's sole discretion to decide which sites are "High
Resource" sites. Sites who have been deemed as a "High Resource"
site will be subject to the following:
- Verbal or E-mail warning.
- Deactivation of account if action is not taken in ample amount of
time.
- Bandwidth charges of $3.00/Gb over the set amount allowed per
account.
CGI Scripts:
Each account comes with its own CGI-bin disabled. In order to
protect ourselves from attacks and network abuse, Sockethosting.com
will only enable your CGI-BIN if you meet our requirements. For more
info, please contact Sockethosting.com Support .
Chat Rooms:
We do not allow clients to install their own chat rooms. These tend
to be large system hogs and we cannot allow it as an account option.
Background Running Programs:
Currently we do not allow programs to run continually in the
background. These are considered on a one to one basis and an extra
charge will be incurred based on system resources used and
operational maintenance needed.
IRC:
We do not allow IRC or IRC bots to be operated on our servers.
Commercial Advertising - E-mail:
Our servers may not be the source, intermediary, or destination
address involved in the transmission of spam, flames, or mail bombs.
Your domain may not be referenced as originator, intermediary, or
reply-to address in any of the above. We consider spam any mass
unsolicited message in the mediums of Newsgroups and E-mail If you
are found to have spammed, then we will immediately, without
warning, disable your domain.
As such, any violation will result in immediate deactivation of
services without refund. Also, the following may occur
Your IP address and ISP (Captured at account sign-up) will be turned
over to the proper authorities
A cleanup fee of $500 will apply to clean all outgoing and incoming
mail associated with the offending message.
A fee of $1 per unsolicited e-mail delivered.
A fee of $4.00 per gigabyte of bandwidth used to send the offending
message.
All server logs will be archived and turned over to the proper
authorities.
All files residing in your space will be archived and saved to
CD-ROM and turned over to the proper authorities.
All fees will be automatically charged to the credit card used at
sign-up. Any fraudulent/stolen credit card numbers will be turned
over to the proper authorities. Sockethosting.com is located in
Florida and Florida laws apply to all customers of
Sockethosting.com.
Mail Lists:
Please note that Sockethosting.com does not want to prevent it's
clients from using mailing lists. In fact, your site comes with
mailing list software preinstalled. However, we limit all mailing
lists to 1000 members and any site found to have a list larger than
1000 members will have their e-mail list deactivated. This includes
but is not limited to majordomo and customer installed scripts. Each
account is limited to one list of no more than 1000 members. If you
maintain a larger list and would like to use this list with your
account, you must contact Sockethosting.com to ask permission prior
to installing the script or the list itself. Any account that
installs such a script or list without prior authorization from
Sockethosting.com may be suspended or deleted without warning and at
our discretion.
Customer Files:
Sockethosting.com does not generally view, download, modify, delete,
or otherwise change its customers' files. However, in the event that
your site is suspect for violations of our terms of service, please
note that Sockethosting.com does reserve the right to investigate
any reported or suspected issues and that this investigation will
result in your files being seen by Sockethosting.com.
Please note that by signing up for a web hosting account with
Sockethosting.com, you are granting us authority to access your
files should your site be reported or suspected or violating our
terms of service. Also note, Sockethosting.com may delete, change
permissions on, or otherwise modify your files to prevent your site
from further violation of our terms of service. This can include but
is not limited to; locking the CGI-bin, changing file ownership for
suspect CGI programs, or complete site removal. With the above said,
please note that in the event of a violation of our terms of
service, Sockethosting.com may copy all log files, customer files,
and other customer data to permanent storage in the event that the
offense is unlawful in any state of the U.S. Sockethosting.com,
however will never use your data for its own purposes or distribute
your data for use by others.
Server Abuse:
Anybody trying to access the shell of any server or any other
customer's web site with out permission from the system operator or
owner of the site is strictly prohibited. Any attempts to undermine
or cause harm to a server will result in immediate deactivation of
services without refund and offenders may be reported to the proper
authorities with jurisdiction over such actions.
Refusal of Service:
We reserve the right to refuse or cancel service at our sole
discretion.
Payment Policies:
All accounts are set up within 1 business day upon receipt of full
payment. Payment is due each anniversary period following the date
the account was established. The customer is responsible for all
money owed on the account from the time it was established to the
time it is terminated. Requests for termination must be submitted in
writing to Sockethosting.com.
Sockethosting.com takes its and its customers' safety and privacy
VERY seriously. We also take fraud VERY seriously. All policies
stated herein are designed to ensure that safety.
Accounts will be automatically billed, on a monthly basis, to the
card number on file unless notified otherwise. Sockethosting.com
will not send hard-copied statements to any address.
Sockethosting.com is not responsible for any loss of data in the
event that your account is terminated for nonpayment.
Sockethosting.com, at its discretion may change pricing or package
options without notification. Sockethosting.com reports fraud to the
Federal Trade Commission.
Cancellation:
Sockethosting.com reserves the right to cancel service at any time.
All fees paid in advance of cancellation will be prorated and paid
by Sockethosting.com if Sockethosting.com institutes its right of
cancellation. If cancellation is caused by customers’ violation of
these policies, then no refund will be disbursed. Customers can
cancel service any time and be refunded any amount exceeding the
prepayment of the current month. Due to security concerns, all
account cancellations must be done in writing via US mail or fax
with a valid signature of the primary contact of the account,
account name, reason for cancellation, and last 4 digits of credit
card on file. The account will be canceled at the end of the current
billing period, unless a date of cancellation is specified.
Technical Support:
Technical support is provided on a best efforts basis. Any request
to install any additional web server modules, php modules, or server
functions will be reviewed and decided upon by Sockethosting.com.
Sockethosting.com reserves the right to deny any request for
additional software or functionality on any basis. Sockethosting.com
will support its services through e-mail only and support is limited
to support of our systems and services. It is not the responsibility
of Sockethosting.com to support any third party web editing programs
or e-mail clients. Sockethosting.com may answer questions regarding
some third party software programs or utilities however,
Sockethosting.com is not obligated to do so. This includes products
that fall into the category of HTML editors, Web Publishing
Software, E-mail clients, and other web related software programs
and/or scripts.
Disclaimer:
Sockethosting.com will not be responsible for any damages your
business may suffer. Sockethosting.com makes no warranties of any
kind, expressed or implied for services we provide.
Sockethosting.com disclaims any warranty or merchantability or
fitness for particular purpose. This includes loss of data resulting
from delays, nondeliveries, wrong delivery, and any and all service
interruptions caused by Sockethosting.com and its employees.
Sockethosting.com reserves the right to revise its policies at any
time without prior notification.
If any terms or conditions are failed to be followed it will result
in grounds for immediate account deactivation.
|
|
|
